Dear Future Partner,

Thank you for your interest in becoming an authorized retailer for ISSYZONE TX. Our mission is to deliver a premium customer experience, supported by first-class service through our dedicated sales team and responsive customer support department.

Our authorized retailer network is the cornerstone of our brand’s success. We are committed to ensuring our products are featured in the highest-quality environments, that our brand story is effectively communicated, and that every customer is backed by top-tier sales and technical support.

To begin the onboarding process as an authorized retailer, please complete the following requirements:

1. Brand Authorization & Initial Order
Consult with your assigned sales representative to obtain brand authorization and establish your opening order. Please note that initial order requirements may vary depending on the product lines and market segments; your sales consultant will provide specific guidance for your business.

2. Documentation Submission
Complete and sign all enclosed documents. Please convert them to PDF format and submit them to either your sales consultant or our credit department at [Your Credit Dept Email]:

• Account Profile: General business and contact information.
• Authorized Retailer Agreement (ARA): Outlining our partnership standards and brand guidelines.
• Credit Application: To establish your purchasing terms and credit limit.
• Tax Resale Certificate: Required for tax-exempt wholesale transactions.

Important Policy Notice: Brand Integrity

Upon completion of the above steps, we will initiate our credit and background review process. To protect our brand equity and ensure sustainable margins for all partners, ISSYZONE TX maintains a Minimum Advertised Price (MAP) Policy. Adherence to this policy is mandatory for all authorized retailers. A copy of the current policy and pricelist will be provided by your sales consultant.

Thank you again for your interest in joining the ISSYZONE TX family. We look forward to building a successful and long-term partnership with the industry's best retailers.

Sincerely,
ISSYZONE TX Management Team
ISSYZONE TX INC

Executive Summary:

This Authorized Retailer Agreement is entered into between ISSYZONE TX INC (“Supplier”) and ________________ (“Retailer”) to grant you the right to sell, as an authorized non-exclusive retailer, products sold by ISSYZONE TX, including mobility vehicles, parts, and related accessories (“Products”), bearing the trademark(s) and logo(s) identified herein. This Agreement shall remain in effect for one (1) year, commencing on the execution date. It will automatically renew for successive one (1) year periods unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the current term.

Retailer shall market, promote, and sell ISSYZONE Products (as defined herein) in strict compliance with the qualitative criteria set out in this agreement and with any other guidelines or standards provided by ISSYZONE TX INC. By executing this agreement, Retailer undertakes to:
(i) Purchase Products exclusively from ISSYZONE TX;
(ii) Sell Products only to end-consumers at Approved Locations;
(iii) Use promotional materials provided by ISSYZONE TX in accordance with brand guidelines.

1. APPOINTMENT. Supplier appoints Retailer as an authorized non-exclusive retailer of Products listed in the current catalog. Retailer is authorized to sell Products only to end-users at physical locations or websites approved in writing by Supplier (“Approved Locations”). Sales through unauthorized third-party online platforms (e.g., Amazon, eBay, Walmart Marketplace) are strictly prohibited without prior written consent from Supplier.

2. DISTRIBUTION POLICY. Retailer acknowledges that ISSYZONE TX Products enjoy brand prestige due to superior quality and strict quality controls. Retailer shall market, promote, and sell Products in strict compliance with the quality standards and promotional guidelines provided by Supplier. Retailer shall maintain a professional brand image and refrain from any action likely to have an adverse effect on the reputation of ISSYZONE TX.

3. INTERNET SALES. Promotion or sale of Products over the Internet is permitted only from Authorized Websites owned and operated by the Retailer. Retailer is not permitted to sell Products through any third-party internet marketplace unless specifically authorized in writing. All online activities must comply with the Supplier’s brand image and quality criteria.

4. RESALE POLICY. (a) Retailer shall sell Products only to end-users at Approved Locations and shall not sell or divert Products to any other entity or individual known or believed to be purchasing for resale. (b) No Products shall be diverted to swap meets, flea markets, or unauthorized retailers. (c) In the event of a breach of this Resale Policy, Supplier reserves the right to terminate this Agreement immediately and seek reimbursement for costs associated with recovering the diverted Products.

5. USE OF TRADEMARK. Supplier grants Retailer a non-exclusive, non-transferable, limited license to use Supplier’s name(s), trademark(s), and logo(s) solely for advertising and promoting the Products at Approved Locations. Retailer shall not use any Trademark as part of its corporate name or URL. All goodwill arising from the use of the Trademarks shall inure solely to the benefit of Supplier.

6. PROMOTION AND ADVERTISING. Supplier may supply Point of Sale (POS) materials (window displays, posters, digital assets) at no charge. Retailer is granted a limited license to display these materials during the term of this Agreement. Retailer undertakes to comply with all promotional guidelines provided by Supplier. All confidential training or marketing materials remain the proprietary property of Supplier.

7. PACKAGING. Retailer agrees not to modify the packaging of any Product, including adding, altering, or removing any barcodes, serial numbers, or other identification markings.

8. COMPLIANCE CHECKS. Supplier or its representatives may, with prior notification and during business hours, visit Approved Locations to verify Retailer’s compliance with the terms of this Agreement. Such visits shall be conducted so as not to disrupt Retailer’s business operations.

9. SHIPMENTS, DELIVERY, AND PRICES. Supplier shall deliver Products in accordance with the shipping methods and pricelists issued by Supplier from time to time. Retailer agrees to adhere to the Minimum Advertised Price (MAP) Policy as communicated by Supplier to protect brand equity and market stability.

10. WARRANTY AND RETURNS. Retailer will provide customers with all warranty information and instructions delivered with the Products. Retailer agrees to provide quality after-sales service and cooperate fully with Supplier in the event of a product recall or warranty claim.

11. TERM. This Agreement shall remain in effect for one (1) year, commencing on the date Retailer executes this Agreement. This Agreement will automatically renew for successive one (1) year periods unless either party provides written notice by letter, fax or e-mail to the other of its intention not to renew this Agreement at least thirty (30) days prior to the beginning of any such renewal period.

12. TERMINATION. (a) For Cause: Supplier may terminate this Agreement immediately if Retailer ceases business operations, files for bankruptcy, sells counterfeit products, or breaches the Resale Policy. (b) For Convenience: Either party may terminate this Agreement at any time by giving the other party thirty (30) days prior written notice.

13. LIMITATION OF LIABILITY. IN NO EVENT SHALL ISSYZONE TX BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS. SUPPLIER’S MAXIMUM AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL VALUE OF PRODUCTS PURCHASED BY RETAILER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. GOVERNING LAW. This Agreement shall be governed by and construed in accordance with the laws of the State of Texas. The parties submit to the exclusive jurisdiction of the state or federal courts located in Texas for any disputes arising hereunder.

15. CONFIDENTIALITY. Both parties agree to keep the terms of this Agreement and any proprietary business information (including pricing and dealer programs) confidential and shall not disclose such information to any third party except as required by law.

Appendix A: QUALITATIVE CRITERIA

I. PROFESSIONAL QUALIFICATIONS
· Technical Expertise: Retailer must employ staff capable of effectively communicating ISSYZONE technical features and providing after-sales support/warranty guidance.
· Training: Sales personnel are required to participate in periodic product education sessions provided by the Supplier.

II. THE VENUE (PHYSICAL LOCATIONS)
· Brand Image: Store signage and atmosphere must be professional and consistent with a premium brand. Retailer may not use "ISSYZONE" in its primary store or corporate name.
· Display Standards: Products must be presented in a clean, dedicated area, clearly separated from unrelated or low-quality merchandise.
· Maintenance: Display fixtures, lighting, and shelving must be modern, functional, and well-maintained.

III. ONLINE SALES & DIGITAL ASSETS
Authorized Websites must strictly adhere to the following:
· Ownership: Websites must be owned/operated by the Retailer. Sales on third-party marketplaces (Amazon, eBay, Walmart, etc.) are prohibited without prior written consent.
· Domain Policy: Retailer may not use "ISSYZONE" in any URL or domain name.

IV. COMPLIANCE
· Resale Policy: Retailer shall sell only to end-consumers. Selling to other retailers or unauthorized liquidators is a material breach of this agreement.
· Audit Rights: ISSYZONE TX reserves the right to inspect Authorized Locations during business hours to ensure compliance with these standards.

Appendix B: PRODUCT & SERVICE QUALITY STANDARDS

I. PRODUCT INTEGRITY
· Storage: Products must be stored in a clean, secure, and climate-controlled environment.
· Inspections: Retailers must inspect all items before sale. Defective products must not be sold.
· No Commingling: Retailers shall not "pool" or mix ISSYZONE inventory with other resellers or third-party fulfillment services.
· Original Packaging: Products must be sold in their original, untampered packaging. Repackaging or unauthorized bundling is prohibited.

II. CUSTOMER SERVICE & SAFETY
· Technical Support: Retailer must provide accurate advice on the safe use and installation of Products.
· Safety Reporting: Immediately report any customer complaints related to safety, hazards, or accidents to ISSYZONE.
· Recalls: Full cooperation is required for any product recall or safety information dissemination.
· Ethical Representation: Make only those warranties or claims explicitly authorized by ISSYZONE.

III. ONLINE & MARKETPLACE STANDARDS
· Listing Accuracy: All online listings must be reviewed by ISSYZONE for accuracy. Inaccurate or duplicate listings must be corrected or removed upon request.
· Branding: Non-ISSYZONE accessories (e.g., generic mounts/covers) must not be marketed as ISSYZONE-made or endorsed.
· Identification Codes: Retailers must use official ISSYZONE UPC/EAN/SKU codes. Creating new or ghost codes is strictly prohibited.

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